House Rules
Esteem Stays Ltd
Last Updated: 02-2025

House Rules

To ensure a pleasant stay for all guests, we kindly ask that you adhere to the following house rules:

1. Check-in & Check-out

• Check-in time: 4pm or later
• Check-out time: 10am or earlier
• Late check-out may incur additional charges unless agreed in advance.

2. Guest Conduct

• Please respect neighbours by keeping noise to a minimum, especially between 11:00 PM and 7:00 AM.
• No parties, events, soliciting, or large gatherings are allowed.
• You are allowed additional guests during the day, as long as the number of people in the house is reasonable and no additional guests stay over, unless agreed in advance.
• The registered guest is responsible for all occupants of the property during the stay.

3. Smoking & Fire Safety

• Smoking & Vaping are strictly prohibited inside the property.
• If smoking outside, please dispose of cigarette ends responsibly.
• Candles, open flames, and other fire hazards are not allowed.

4. Pets

• Pets are not permitted unless prior approval has been granted.

5. Cleanliness & Damage

• Guests must maintain cleanliness and leave the property in a reasonable condition. Charges may apply for excessive damage.
• Any damage or breakages must be reported immediately. Charges may apply for excessive damage.

6. Security & Keys

• Please lock all doors and secure all windows when leaving the property.
• Lost keys may result in a replacement fee, which will include a locksmith callout to replace the locks and keys.

7. Waste & Recycling

• Guests must dispose of rubbish responsibly and follow local recycling guidelines, which are provided at the property. Please keep your waste to a reasonable amount, proportionate to your stay and take any excessive waste with you.
• Charges may apply for excessive wate left at the property.

8. Additional Fees

• Unauthorised late check-out, extra guests, or failure to comply with house rules may result in additional charges or cancellation of the booking and removal from the property.